Amber

Amber Payout Integration

MaxCollect Module

This section details the necessary setups and procedures within MAXMONEY to enable and manage loan payouts through the Amber integration via the MaxCollect Module.

For a visual representation, view the infographic  

 Section  Description  Documentation
 Setups  Setup configurations for the Amber integration  Once off Setups
 Client and Employer configuration  Client and Employer configurations for the Amber integration  Employer and Client
 New Loan  This section outlines the standard workflow for creating a new loan  Payouts and New Loan


2. MAXMONEY Setups

Before integrating with Amber for payouts, ensure the following one-off configurations are completed in MAXMONEY.

2.1 Resources

To grant users access to manage and view payout instructions, enable the following resources in their roles:


2.2 Ledger

A financial ledger must be set up for the Amber merchant account to track payout transactions.


2.3 Event

A financial event must be configured specifically for Amber payouts.

  • Navigate to: Setups - Accounting - Financial Events.

  • Complete the fields:

    • Description = Amber Pay-out

    • Transaction Description = Amber Pay-out

    • Dr = 1000-0000 Capital Out (Debit: Capital Out)

    • Cr = 6800-000x Amber Merchant Bank Account (Credit: Your Amber Merchant Bank Account ledger)

    • Event Attribute = Payment to Client Bank Account


2.4 Cash Box

Link the Amber payout event to the relevant cash box(es) to ensure that cashiers have access to this payout type.

  • Navigate to: Setups - Branches - Cash Boxes - Edit Cash Boxes - Financial event Tab.

  • Action: Select the relevant receipt and payout events (events are in alpha-numerical order by description) and click the Save button.


2.5 MaxCollect General

Configure the general settings for MaxCollect to align with the Amber integration.

  • Navigate to: Setups - MaxCollect - General.

  • Complete the fields:

    • Mode = Basic

    • Preferred CSP = SureSystems


2.6 CSP User

A CSP (Collection Service Provider) User must be set up to enable communication with Amber.

2.6.1 CSP User (Legacy)

This section applies to older or legacy Amber integration methods.

  • Navigate to: Setups - MaxCollect - CSP Users.

  • Complete the fields:

    • User = The MaxMoney user who will be logging in.

    • Branch = The branch where the user works.

    • CSP Username - Obtain this from Amber.

    • Password - Obtain this from Amber.

    • CSP = Amber

    • Enabled = Tick this checkbox.

    • CSP Super User = Do not tick this checkbox.

2.6.2 CSP User (RTC - Real-Time Communications)

This section applies to newer Amber integration methods utilizing REST APIs.

  • Navigate to: Setups - MaxCollect - CSP Users.

  • Complete the fields:

    • User = The MaxMoney user who will be logging in.

    • Branch = The branch where the user works.

    • CSP Username - Obtain this from Amber.

    • Password - Obtain this from Amber.

    • CSP = Amber

    • Enabled = Tick this checkbox.

    • CSP Super User = Do not tick this checkbox.

    • Use Amber REST = Tick this checkbox.


3. Employer & Client Setups

This section details the necessary settings related to employers and clients for Amber payouts.

3.1 Setup your Employers

No specific employer setups are required for Amber Payout Integration.

3.2 Setup your Clients

The client's banking information for payouts must be accurately configured.

  • Complete Client's Payout Banking Information: It is essential that this is a valid account.

    • Navigate to: Client Administration > Search for a Client > Edit Client > Banking > Add a New Bank Account.

  • Video tutorial: For a visual guide on client bank account settings, watch the video: https://www.youtube.com/watch?v=ni64ZPcfGms

3.3 Cash Access (for Cash Access Cards)

This setup is for enabling payouts via Amber Cash Access Cards.

  • Video tutorial: For a visual guide on setting up the cash access card, watch the video: https://www.youtube.com/watch?v=jAWryIXlnBo

  • Navigate to: Client Administration - Search for a Client - Edit Client.

  • General Tab:

    • Ensure the client has a South African ID.

  • Banking Tab:

    • Click "Add a New Wallet".

    • Complete the fields:

      • Enabled = Tick this checkbox.

      • Preferred Choice = Tick this checkbox.

      • CSP = Amber

      • Access Method = Cash Access Card

      • BIN Number = Enter the first 6 digits on the card.

      • Sequence Number = Enter the last 4 digits on the card.


4. Payouts & New Loans

This section covers the process of creating and managing payout instructions for loans using Amber.

4.1 Create the Payout Instructions for the Loan

EFT Transfer (during New Loan Creation)

  1. Navigate to: MAXMONEY > Client Administration > Search for a Client > Highlight the client and click the "New Loan" button.

  2. Create the loan as usual.

  3. On the summary screen, select Amber Pay-out as the payment to client method.

  4. Verification: Log in to the Amber portal to view the payout on the merchant account.

  5. View Payout Instruction on the Loan:

    • Navigate to: MAXMONEY > Client Administration > Search for a Client > Highlight the client and click the "Loans" button.

    • Select "Payout Instruction".


4.2 Refund the Payout Instruction

You can refund a previously executed payout instruction.

  • Video tutorial: For a visual guide on refunding the payout, watch the video: https://www.youtube.com/watch?v=dDoFaFG-vtQ

  • Navigate to: MAXMONEY > Client Administration > Search for a Client > (Highlight the client) click on the "Loans" button.

  • Select "Payout Instruction".

  • Click "Refund Payout Instruction".

  • Confirmation:

    • Set Confirm Purchase Refund = Yes.

    • Click the "Refund" button.

  • Result:

    • The status of the payout instruction will change to “Refund Completed”.

    • The payout on the merchant account will be reversed.

    • Note: No accounting changes will occur in MAXMONEY for the refund.

Watch another video on YouTube for more details: https://www.youtube.com/watch?v=08NVjJomUjA


MAXMONEY Developed by MYCOMAX MICROFINANCE SOLUTIONS. Novamesh 18/06/2026