SMS History

SMS History

Viewing Client SMS History

Navigation: Client Administration > Search for Existing Client > Select the client > SMS History button

Overview

This function allows you to view a complete log of all SMS messages that have been sent to a selected client through the MAXMONEY system. This includes both manually sent messages and automated system notifications.

Video Tutorial

For a visual guide on viewing the SMS history of a client, watch the video link - https://www.youtube.com/watch?v=bHIVucxO_Vc

Step-by-Step Guide

Find and Select the Client: Navigate to Client Administration > Search for Existing Client. Find the correct client and click on their name to highlight them.
Open the SMS History: Click the SMS History button at the bottom of the screen. A list of all messages sent to the client will be displayed.

Understanding the SMS History Log

The history log is displayed in a table with the following columns:

Column Name	Description
Date	The date on which the message was sent.
Time	The time at which the message was sent.
Type	The type or category of the message that was sent.
Message	The full text of the message that was sent to the client.
Status	The delivery status of the message (e.g., "Sent," "Delivered," "Failed").
Response	If applicable, this column will display any response received from the network or service provider regarding the message delivery.
User	The username of the person who sent the message, or "System" for automated messages.

Note on Automated Messages: This log also includes SMS messages sent automatically by integrated system features. For example, if Compuscan Triggers & Alerts is activated, any alert SMS sent to the client will appear here. These automated processes typically run each morning at 05:30 GMT.

Navigation

Back button: Click this to close the SMS History screen and return to the previous page.

MAXMONEY Developed by MYCOMAX MICROFINANCE SOLUTIONS. Novamesh 18/06/2026