Navigation: Client Administration > Search for an existing client > XDS Enquiry

This guide explains how to perform a new XDS credit bureau enquiry on a client who is already registered in the MAXMONEY system.

Video Tutorial

• For a visual guide on how to do a credit check, watch the video link - https://www.youtube.com/watch?v=OUrj9549Hlc
• For a visual guide on how to do a credit check and add a budget, watch the video link - https://www.youtube.com/watch?v= wqAbQ4Xa78E

1. Prerequisite: Client Consent

Before performing any credit enquiry, it is a mandatory legal requirement that you have the client's explicit consent.

• Location of Consent Clause: The client's consent for credit bureau checks is included in the standard MAXMONEY loan agreement. Specifically, it can be found on Page 1, under Point 10 of the "agree to and declare" section.
• Action: You must ensure that you have a valid, signed loan agreement on file for the client before proceeding.

2. Step-by-Step Guide

1. Find the Client: Navigate to Client Administration > Search for an existing client and locate the client you wish to perform an enquiry on.

2. Select the Client: From the search results, click on the client's name to highlight them.

3. Initiate the Enquiry: Click the XDS Enquiry button.

4. Choose the Reason for Enquiry: A new screen will appear. From the "Reason for Enquiry" dropdown list, select the option that best describes why you are performing the check.

5. Submit the Enquiry: Click the Finish button to send the enquiry request to XDS. If all the client's information has been entered correctly, the enquiry will be processed.

3. Action Buttons on This Screen

• Finish: Submits the request and performs the Experian enquiry.
• Cancel: Closes the screen, cancels the request, and returns you to the previous page.