If your cash-up does not balance, this page will be displayed, allowing you to address the discrepancy.

Cash-up Details

• True Amount: This value is calculated as the sum of all notes, coins, and any "Total Other" amounts that you entered on the previous screen. It represents the physical cash you counted.

• Expected Amount: This is the amount the system anticipates you should have. It reflects the balance of your cash box according to the recorded transactions.

Addressing Discrepancies

• Cash Up Reason Override: Select this checkbox if you wish to provide your own custom reason for why the cash-up did not balance.

• Cash Up Reason: If "Cash Up Reason Override" is not selected, a dropdown list of predefined reasons will appear. Choose the most appropriate reason for the discrepancy from this list.

• Cash Up Reason Description: If "Cash Up Reason Override" is selected, use this field to enter a detailed reason for the cash-up not balancing.

Actions

• Cancel: Click this button if you do not want to store any new information or changes that have been made during this cash-up attempt.

• Finish: Click this button to store the information and any changes made, completing the cash-up process even if it did not balance.