Cash Up Not Balancing
If your cash-up does not balance, this page will be displayed, allowing you
to address the discrepancy. True Amount: This value is calculated as the sum of all notes,
coins, and any "Total Other" amounts that you entered on the previous screen.
It represents the physical cash you counted. Expected Amount: This is the amount the system anticipates you
should have. It reflects the balance of your cash box according to the
recorded transactions. Cash Up Reason Override: Select this checkbox if you wish to provide
your own custom reason for why the cash-up did not balance. Cash Up Reason: If "Cash Up Reason Override" is not selected,
a dropdown list of predefined reasons will appear. Choose the most appropriate
reason for the discrepancy from this list. Cash Up Reason Description: If "Cash Up Reason Override" is
selected, use this field to enter a detailed reason for the cash-up not
balancing. Cancel: Click this button if you do not want to store any new
information or changes that have been made during this cash-up
attempt. Finish: Click this button to store the information and any changes
made, completing the cash-up process even if it did not
balance.Cash-up: Not Balancing
Cash-up Details
Addressing Discrepancies
Actions