Responses will be automatically processed by the back-end servers.

Note: "Processing: MaxCollect: Resubmission of Instalments" is only available for real-time debit orders on Real Pay (Botswana & Namibia).

View Unsuccessful Payment Deduction Receipt Responses

Logs:

• Processing > Log > MaxCollect PHI Import: Highlight an entry and click on “Print Error”. These receipts must be recorded MANUALLY.

• Processing > Log > MaxCollect DPH Import: Highlight an entry and click on “Details”.

View Successful Payment Deduction Receipt Responses

Logs:

• Processing > Log > MaxCollect PHI Import: Highlight an entry and click on “Print Success”.

Receipt Report

You can generate receipt reports using the following:

• Reporting > Accounting > Receipts between dates report

• Reporting > Accounting > Detailed Ledger Report: Select your Real Pay Control Ledger.

• Reporting > Loan > Receipt Detail report

Reconcile the Amount Received in the Bank

1. Verify that the amount received in your Real Pay control ledger matches what you've received in your bank account for a specific date. You can generate a:

   • Detailed ledger report: Under Reporting > Accounting > Detailed Ledger Report, select your Real Pay Control Ledger.

   • Detailed receipt report: Under Reporting > Accounting > Receipts between dates report, select the receipt/payback type = Real Pay EnDO.

2. Once your control ledger balances, you can post the amount for the day to the Real Pay bank account ledger. Do this under General Ledger > Process Transactions > Process a Transaction. Use the journal event you have set up.