Overview

This guide outlines the specific process for creating a loan for a client whose repayments will be collected from their SASSA grant via the Allps EFT (Electronic Funds Transfer), SEFT (SASSA EFT), or DebiCheck service. This integrated workflow ensures that the payback instruction is correctly registered with Allps and that all necessary compliance and documentation steps are completed.

Step-by-Step Guide

1. Initiate the New Loan

1. Navigate to Client Administration and search for the desired client.
2. Highlight the client and click the New Loan button.

2. Select the Correct Payback Type

On the first screen of the New Loan wizard ("Loan Product and Status"), it is critical to select one of the following from the Payback Type dropdown list:

• EFT Receipt
• Social Grant EFT Receipt
• DebiCheck

Proceed with the loan creation process as usual, completing the Loan Amount, Term, and Fee details on the subsequent screens.

3. Configure Allps Collection (MaxCollect Screen)

This screen configures the specific parameters for the Allps collection. The system will automatically register the client with Allps if they are not already on the platform.

• Preferred CSP Setup: Select the appropriate Allps setup for the transaction.
• Payer Fee (Aggregated Fee): This section is for when the client has agreed to pay the transaction fee (e.g., via an agreement with Intecon).
  • Tick the Payer Fee box. Note: Due to compliance requirements, this box cannot be selected by default and must be manually ticked.
  • Enter the CSP Payer Fee Percentage.
  • Ensure the selected CSP Setup has the "Aggregated" fee option enabled.
• Split Payments (MULTIPAY): If you need to split a single repayment into multiple mandates, configure the MULTIPAY settings as required.

4. Set the Client Payout Method

On the loan summary screen, specify how the client will receive the loan funds:

• Cash
• eWallet
• Bank Account

5. Authenticate the Mandate (TT3 Terminal)

The process requires the client (borrower) to physically authenticate the payback instruction on a TT3 terminal. This step authorizes Allps to collect the repayments from the client's account.

6. Finalize the Loan and Generate Documents

Once all details are confirmed and the mandate is authenticated, click the Finish button on the final screen of the wizard. This action performs two key functions:

1. The complete payment instruction is securely sent to Allps for registration.
2. The system generates all necessary documentation.

Upon successful registration, hyperlinks to the final documents, including the Payback Instruction Mandate, will be displayed. You can then view, download, and print them.

Required Documentation and Signatures

It is critical for compliance that the client signs all required documents.

• The borrower must sign both the Loan Agreement and the Allps Mandate.
• Ensure the MaxCollect Reference Number (using the document token {^MaxCollect Reference^}) is present on both the loan agreement and the mandate to correctly link the documents.