Our Online Help system provides immediate assistance and answers to your questions directly within MAXMONEY. You can access help for the specific page you are on or browse and search for general topics.

1. WhatsApp

For assistance via WhatsApp:

• Click on the Whatsapp icon located in the bottom right corner of MaxMoney.

2. Video Tutorials (YouTube) 

• Watch our video tutorials on YouTube.
• Follow this link to go to our Channel: https://www.youtube.com/@mycomax-microfinancesoluti7684/videos

3. Getting Help on Your Current Page (Context-Sensitive Help)

For help related to the screen you are currently viewing:

1. Ensure you are on the page where you need assistance.
2. Click the Help link, located in the left bottom of the main menu. The relevant help topic will open.

4. Searching for a Specific Topic

If you want to find information on a specific subject:

1. Navigate to the MAXMONEY home page.
2. Click the Help link in the left bottom of the menu.
3. From the menu, select I Need Help....
4. Click on the Index tab.
5. Type a keyword for your topic into the search field.
6. Double-click on the highlighted keyword from the list that appears.
7. The help page for that topic will open. You can follow hyperlinks within the text to navigate to related articles.

5. Additional Resources

From the main Help menu, you can also access:

• Frequently Asked Questions (FAQs): Provides answers to the most common questions about MAXMONEY.
• I Need More Help ... (Contact Us): If you can't find what you are looking for, select this option to find our contact information for further support.`

6. Support Contact Information 

• Navigate to MaxMoney > Contact Support.
• A list of service providers will be displayed.
• Click on a service provider to get their contact details.