Histories

View Payback Instruction History

1. Overview

The Payback Instruction History screen provides a comprehensive audit trail for a specific payback instruction. It is divided into tabs that allow you to view the history of successful collections, declined attempts, and batch export records.

2. History Tabs

The history is organized into the following tabs:

A. Payback History

This tab displays a record of all successful payment collections for the instruction.

Column Description
Payback Reference The reference number of the payback instruction.
Status The final status of the successful transaction.
Receipt Date The date the payment was successfully received and receipted.
Receipt Amount The amount of money that was successfully collected.
Fee Amount Displays any fees that were associated with the transaction.
 

B. Declined Payback History

This tab displays a record of all failed or declined collection attempts for the instruction.

Column Description
Reference The reference number of the payback instruction.
Status The internal status of the declined transaction.
CSP Status The status code returned by the Credit Settlement Provider (CSP) for the decline.
Response Displays the reason or response message provided by the CSP for the decline.
Decline Date The date the collection attempt was declined.
Decline Amount The amount that failed to be collected.
 

C. NAEDO Batch Export History

This tab tracks when the instruction was included in a NAEDO batch file sent to the payment provider.

Column Description
Reference The reference number of the payback instruction.
Export Date The date the instruction was included in an export file.
Error Description If an error occurred during the batch export process for this instruction, the details will be shown here .
 

3. Navigation

Button Action
Back Click this button to return to the previous screen.

 

MAXMONEY Developed by MYCOMAX MICROFINANCE SOLUTIONS. Novamesh 18/06/2026