Instruction Instalment

Instruction Instalment

Payback Instruction Instalments

This section covers how to view and edit the individual collection instalments associated with a loan's payback instruction.

Integration Note: If you are using Real Pay Integration within MAXMONEY, please follow the specific procedures outlined in the relevant integration guide.

1. View Payback Instruction Instalments

Overview

This screen lists all the individual payment collection instructions sent to the Credit Settlement Provider (CSP). Each line item represents a specific instalment to be collected from the client's bank account.

Navigation: Client Administration > Search for Existing Client > Highlight the Client > Loans > Highlight the Loan > Payback Instructions > Payback Instruction Instalment

Key Concepts

Instalment Amount: The amount shown in the payback instruction may be higher than the loan repayment instalment. This is because it often includes additional amounts, such as the premium for voluntary life insurance. This screen shows the total amount registered for collection at the CSP.
Payment Allocation:
- This feature is used to instruct the payment house (CSP) to split a successfully collected payment, sending the insurance premium portion directly to the insurer's account.
- When this is active and successfully communicated, the Payment Allocation Sent field will show as "Selected".
- Note: This feature is only available for specific service providers and is limited to one instruction per loan. For detailed procedures, refer to the "OPS Procedure MAXMONEY ALLPS Payment Allocation for Insurance” document.

Instalment Columns

Column	Description
Reference	The unique reference number for the specific instruction instalment.
Status	The current status of the instruction. A "Pending" status indicates that the instruction may not have been successfully transmitted or processed at the time of its creation.
Tracking Date	The date the collection from the client's bank account is scheduled to take place.
Amount	The total amount that will be debited from the client's bank account for this instalment.
Tracking	The number of tracking days configured for the collection attempt.

2. Edit a Payback Instruction Instalment

Overview

After selecting an instalment from the list, you can edit its details. This allows you to change the collection amount, date, and status for a single upcoming payment instruction.

Payback Instruction Instalment Values

This section contains the fields you can modify for the selected instalment.

Field	Description
Status	Change the status of this specific instruction instalment (e.g., from Pending to Active).
Amount	Adjust the monetary value of the instalment that is scheduled to be collected.
Tracking Date	Change the date on which the collection will be attempted.
Action Time	Specify the time on the tracking date when the collection should be initiated.
Tracking	Modify the number of tracking days for this collection attempt.

Record Details (Read-Only)

This section provides a non-editable audit trail of the record's history.

Field	Description
Record User/Date/Time	Shows who originally created the instruction instalment and when.
Update User/Date/Time	Shows who last modified the instruction instalment and when.

Saving Changes

Click the Update or Save button to confirm your edits.
Click Cancel or Back to exit without saving changes.

3. History Tabs

Additional tabs are available to view the history and outcomes related to the instruction instalment:

Tab	Description
Payback	Displays the history of successful payback attempts.
Declined Payback	Shows a log of declined or unsuccessful collection attempts.
NAEDO Batch Export	Provides details of the instruction's inclusion in NAEDO batch export files sent to the CSP.

MAXMONEY Developed by MYCOMAX MICROFINANCE SOLUTIONS. Novamesh 18/06/2026