Processing > Logs > MaxCollect DPH Import > Details

You can quickly get a list of all the instruction whom declined

Columns displayed

• Client: The client number, client name and surname whose instruction did decline.
• Client ID no (CSP):  The Client ID Number with a payback instruction dispute will appear here.
• Payback Instruction Instalment:  The CSP Payback Instruction Instalment Number will appear here
• Payback Type:  The method who the client was suppose to repay back the instalment.
• CSP Status:  The Status on the CSP 
• Response:  The reason why the instalment did decline 
• Decline Date:  The date when the instalment decline 
• Decline Amount:  The decline amount

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