This section explains how to view logs for automatically receipted integrated payments. If you're using Real Pay Integration in MaxMoney, refer to the following link: Processing > Logs > MaxCollect PHI Import.

User Access

To ensure users can view these logs, the appropriate role must be enabled:

1. Go to Setup > Security > Roles.
2. Under the Processing section, confirm that the Processing: View Logs option is selected for the user's role.

Viewing the Log

Each time an import is executed, a new log entry is created. You can choose to view logs for Today, Yesterday, or All entries. The newest log entries will always display at the top.

To view logs within a specific period, select your desired Date Range From and To dates, then click the Submit tab.

Displayed Columns

The following information is displayed in the log:

• CSP: This shows the Payment Collection Service Provider that was used.
• CSP Setup: This indicates the System Receipt type used for the process.
• Status: This is the status of the executed process.
• Response: This provides the reason, along with a code, for the process's outcome.
• No. of Entries: This is the total number of entries in the processed file.
• No. of Errors: This is the number of errors that occurred during the process.
• Start Date: This is the starting date of the process.
• Start Time: This is the starting time of the process. The local time will display on the log/report.
• End Date: This is the date on which the process ended.
• End Time: This is the time at which the process ended. The local time will display on the log/report.

Actions

The following buttons are available to interact with the log entries:

• Details: Click to view the individual entries that were processed.
• Print Success: Print a report of the successful MaxCollect PHI entries.
• Print Error: Print a report of the errors encountered during the MaxCollect PHI process.
• Print All: Print a comprehensive report including all MaxCollect PHI entries.
• Back: Return to the previous page.