This section provides an overview of the Real Pay Instalment Resubmission log, allowing you to quickly review the results of your bulk resubmission processes.

To access these logs, navigate to Processing > Logs > Real Pay Instalment Resubmission > Logs.

Output Format

The reports are available in Spreadsheet format (e.g., Excel or Open Office), making it easy to sort the information according to your specific business needs.

The following columns are displayed in the log:

• Processing Date: The date the resubmission process was executed.
• User: The user who initiated the resubmission process.
• New Action Date: The new date set for the rescheduled instalments.
• New Action Time: The new time set for the rescheduled instalments.
  • Note: Select the new time in Central African Time (CAT). The request and response times when rescheduling in MaxMoney and Real Pay will display the same time.
• Number of Resubmissions: The total number of instalments included in the resubmission batch.
• Number of Successful Resubmissions: The number of instalments that were successfully resubmitted.
• Number of Failed Resubmissions: The number of instalments that failed to resubmit.

Columns/Detail

When viewing the detailed log, the following information is available for each entry:

• Client Number: The client's unique identification number.
• Loan Number: The specific loan account number.
• Instalment Number: The number of the instalment being resubmitted.
• Real Pay Reference Number: The unique reference number from Real Pay for the transaction.
• Instalment Amount: The amount of the instalment.
• Original Action Date: The original date the process was executed for this instalment.
• Original Action Time: The original time the process was executed for this instalment.
• Resubmission Successful: Indicates whether the resubmission was successful (True) or not (False).
• Error Description: Provides an explanation if there were any problems with the resubmission.