To access these logs, navigate
to Processing > Logs > Real Pay Instalment
Resubmission > Logs.
Output Format
The reports are available
in Spreadsheet format (e.g., Excel or Open
Office), making it easy to sort the information according to your specific
business needs.
The following columns are
displayed in the log:
- Processing Date: The date the resubmission
process was executed.
- User: The user who initiated the resubmission
process.
- New Action Date: The new date set for the
rescheduled instalments.
- New Action Time: The new time set for the
rescheduled instalments.
- Note: Select the new time in Central African
Time (CAT). The request and response times when rescheduling in MaxMoney and
Real Pay will display the same time.
- Number of Resubmissions: The total number of
instalments included in the resubmission batch.
- Number of Successful Resubmissions: The number
of instalments that were successfully resubmitted.
- Number of Failed Resubmissions: The number of
instalments that failed to resubmit.