Sending Bulk Payment in Arrears SMS
Messages
This section explains how to send bulk SMS messages
to clients with overdue installments.
Overview
The Payment Arrears option within
MAXSMS lets you send an SMS message to all clients who have overdue installments
for a specified period.
Note: The MAXSMS module must be
activated for your legal entity on the back-end to use this feature.
Sending the Message
To send payment in arrears SMS messages:
- Navigate to Processing > MAXSMS
> Send SMS to Payment Arrears.
- The SMS will be sent to clients who have an
Instalment in Arrears.
- The date range you specify will be based on the
installment date.
- Payment Date Start: Enter
the start date for the arrears period.
- Payment Date End: Enter the
end date for the arrears period.
- Minimum Instalment Amount:
An SMS will only be sent to a borrower if the payment received on an
installment is greater than this minimum amount.
Buttons
- Continue: Click this button
to proceed. The next screen will display the total number of SMS messages to
be sent and the content of the message.
- Back: Click this button to
cancel the request.