Overview

This section explains how to configure your SMS messages within MAXSMS. To access these settings, go to Setups > MaxSMS > Messages.

To utilize this feature, the MaxSMS General Setups resource must be activated for your user role.

Customizing Messages

You can create your own personalized SMS messages here. To automatically insert client-specific details into your messages, you can use merge fields (tokens).

Important Note: When using tokens, always include a space before and after the token to ensure it merges correctly into the message. Do not start a message directly with a token.

Available Default Messages

You can customize the following default SMS messages:

• MaxSMS Payment Arrears Default Message
• MaxSMS Payment Received Default Message
• MaxSMS New Loan Default Message
• MaxSMS Repeat Loan Default Message
• MaxSMS Payment Final Default Message
• MaxSMS Birthday Default Message
• MaxSMS CRM Default Message
• MaxSMS Automatic Payment Arrears (2 days) Default Message
• MaxSMS Automatic Payment Arrears (4 days) Default Message
• MaxSMS Automatic Payment Arrears (30 days) Default Message
• MaxSMS Automatic Payment Arrears (60 days) Default Message
• MaxSMS Automatic Payment Arrears (90 days) Default Message
• MaxSMS Automatic Payment Reminder Default Message
• MaxSMS TechnoMetrix Loan OTP Default Message 
• MaxSMS Custom Messages
• MaxSMS Message Setup Test