This section outlines the setup and usage of Experian credit checks within MaxMoney, specifically utilizing the Sigma enquiry version.

1. MaxMoney Setups

To enable and configure Experian credit checks, follow these setup procedures:

1.1. Roles

Configure user roles to grant access to Experian functionalities:

1. Navigate to Setups > Security > Roles.
2. For applicable roles, ensure the following resources are selected:
   • Client: Change Force Compuscan
   • Compuscan Client Enquiry
   • Compuscan Non Client Enquiry
   • Print & Reprint a Compuscan Enquiry
   • Loan: Use Compuscan
   • Report: Compuscan Client Enquiry Report
   • Report: Compuscan Non Client Enquiry Report
   • Setup: Compuscan Setup
   • Compuscan Set Enquiry Purpose

1.2. Users

Assign the configured roles to relevant users:

1. Navigate to Setups > Security > Users.
2. Select the user and assign the roles that include the necessary Compuscan resources.

1.3. Experian Setup

Configure the general Experian settings:

1. Go to Setups > MaxConsumer > Compuscan > Compuscan Setup.
2. Enter the following details as provided by Experian:
   • Branch Code: Enter the code (no preceding zeros).
   • Username: Enter your Experian username.
   • Password: Enter your Experian password.
   • Confirm Password: Re-enter the password for confirmation.
3. Set the validity periods:
   • Enquiry Validity Period: Enter the number of days (e.g., 1).
   • Enquiry Validity for No of Loans: Enter the number of loans (e.g., 1).
4. For Compuscan Version to Use, select SIGMA.
5. Click Save.

1.4. Experian Sigma Defaults

Configure the default settings for Experian Sigma enquiries:

1. Go to Setups > MaxConsumer > Compuscan > Compuscan Sigma Defaults.
2. Select Yes for the applicable data options:
   • Credit Data
   • CPA & NLR Data
   • CompuScore
   • Address Mandatory
   • Do Affordability
   • Run Compuscan Codix
3. Click Save.

1.5. MaxConsumer Setup

Enable MaxConsumer and set the preferred NLR choice:

1. Go to Setups > MaxConsumer > MaxConsumer Setup.
2. Select the Enabled checkbox.
3. For Preferred choice for NLR Reg/Updates, select Compuscan.

1.6. Document Setup

Ensure the Credit Enquiry Consent Document is properly set up:

1. Go to Setups > Documents.
2. Add or edit the "Credit Enquiry Consent Form" with the following settings:
   • Name: Credit Enquiry Consent Form
   • Type: Credit Enquiry Consent Form
   • Language: English
   • Enabled: Selected
   • Use Master Document: Selected
   • Master Document: Credit Enquiry Consent Form

2. Manage Experian Enquiries in MaxMoney

2.1. Client Consent

The client (borrower) must provide written consent for a credit enquiry. This consent is typically part of the standard MaxMoney loan agreement. When performing an enquiry, you must confirm that the consumer has given their consent.

• Ensure Address Mandatory is set to "Yes."
• Only mark services as "Yes" if they have been activated by Experian for your branch.
• Select Client Consent: YES; an enquiry cannot proceed without the client's consent.

2.2. Client Settings

To enable forced credit enquiries for a client:

1. Go to Client Administration > Search for a Client > Edit Client > Financial.
2. Select the checkbox “Force Credit Enquiry”.
3. Click Save.

2.3. Client Enquiry

Use this function to perform an enquiry on a client already loaded in your system:

1. Navigate to Client Administration.
2. Search for an existing client.
3. Highlight the client and click the Compuscan button.

Important: A credit check must be performed before each loan as part of the affordability assessment, in compliance with NCR Regulations.

2.4. Credit Report Highlights

The credit report provides crucial information for assessing a borrower's creditworthiness and ability to take on additional credit (affordability assessment). Pay close attention to:

• Current accounts, balances, credit limits, and repayment amounts.
• Non-payment records, delinquencies, judgments, bankruptcy, written-off debt, and late payments.
• "Definite Match" and "Possible Matches" indicators.
• The Credit Score.
• Any Warning(s).
• Details on Debt Restructuring, Adverse Information, Debt Collections, Notices, and Defaults.

2.5. Affordability Assessment

When conducting the budget assessment, consider the amount of existing loan repayments shown on the credit report. Always review the credit report information carefully before granting a new loan.

2.6. View Client Enquiry History

To view a client's enquiry history:

1. Go to Client Administration > Search for a Client > Edit Client > Compuscan.
2. A list of all client enquiries will be displayed.

2.7. Non-Client Enquiry

Use this function to perform an enquiry on an individual who is not yet loaded in your MaxMoney data:

1. Navigate to Non Client > Compuscan Enquiry > Do New Enquiry.
2. Print the Consent form and have the borrower sign it.
3. Complete the ID number on the Enquiry.
4. If you later decide to add the client to MaxMoney and grant them a loan, you will be able to link this enquiry to the new loan.

3. New Loan

When creating a new loan:

1. Go to Client Administration > Search for a Client > New Loan.
2. Ensure the “Use Compuscan” checkbox is selected.
3. Select the Experian Number from the drop-down list.

Note: If Automatic Experian Enquiry has been set up, the system will automatically initiate an Experian enquiry based on your configurations.

4. Experian Reports

Access Experian reports through:

• Reporting > Compuscan - Get a list of enquires for a period.

5. Data Sharing

Only loan statuses are shared, not client statuses. For detailed information on data sharing, refer to the SACRRA documentation.