Post Client Change

How to Distribute Change to a Client

Navigation: Client Administration > Search for Existing Client > Highlight the Client > Post Client Change button

Overview

This function is used to process a cash payout to a client when they have a credit balance on their account. A credit balance can occur from an overpayment on a loan, a duplicated receipt, or any other transaction that results in money being owed back to the client.

The system records this transaction on the General Ledger and can generate a printable HTML report, which can include your company's logo.

Video Tutorial

Before You Begin: Administrator Setup

For this feature to function correctly, a Group Setup Administrator (GSA) or an accountant must have already configured the "Post Client Change" Financial Event in the system. This setup determines which General Ledger accounts are automatically debited and credited during the transaction.

Step-by-Step Guide

  1. Find and Select the Client: Navigate to Client Administration > Search for Existing Client. Find the correct client who has a credit balance and click on their name to highlight them.
  2. Initiate the Payout: Click the Post Client Change button at the bottom of the screen. The transaction screen will open.
  3. Complete the Details: Fill in the fields on this screen as described in the reference guide below.
  4. Process the Transaction: Click the Finish button to complete the payout.

Field Reference Guide

This table details each field on the "Post Client Change" screen.

Field Name Description & Rules
Financial Event (Read-Only) This field is automatically populated by the system. It displays the "Post Client Change" event that is linked to the Cash Box you are currently logged into.
Transaction Date (Required) Enter the date of the transaction. This is the date the entry will be recorded on the General Ledger. You can use the calendar icon to select the date.
Reference Number (Required) This is the reference number for the transaction. If the field displays "Auto Increase", the system will automatically assign the next available number. Otherwise, you may need to enter one manually.
Transaction Description (Required) Enter a clear description for the transaction (e.g., "Change paid out in cash").
Dr (Debit) (Read-Only) This section shows the account being debited. It is automatically populated based on the event setup and will typically display the client's control account number and their specific client number.
Cr (Credit) (Read-Only) This section shows the account being credited. It is automatically populated and will typically display the General Ledger account for your cash box.
Print Change Select this checkbox if you want to print a transaction slip immediately after processing the payout.
Amount (Required) Enter the exact amount of change you are physically giving to the client.
 

Action Buttons

 

MAXMONEY Developed by MYCOMAX MICROFINANCE SOLUTIONS. Novamesh 18/06/2026