The Non-Client Credit Check feature allows you to perform a credit enquiry on a potential client before creating a full profile for them in the system.

This is a valuable tool for initial risk assessment, enabling you to make an informed decision on an applicant's creditworthiness before proceeding with a formal application and onboarding process.

2. Prerequisites

Before you can use this feature, please ensure the following has been completed:

• Credit Bureau Account: You must be registered and have an active account with the respective credit bureau you intend to use (e.g., Experian, VeriCred, XDS).
• Module Activation: The corresponding Non-Client Enquiry module must be enabled for your business within the system. Please contact support if you need to activate a module.

3. Enabling User Access (Administrator Setup)

To grant users permission to perform non-client credit checks, an administrator must update the relevant user roles.

1. Navigate to Setups > Security > Roles .
2. Select the role you wish to modify (e.g., 'Loan Officer', 'Branch Manager') and click Edit.
3. In the permissions list, enable one or more of the following, depending on the access you wish to provide:
   Compuscan Non Client Enquiry
   VeriCred Non Client Enquiry
   XDS Client Pre-Check
4. Click Save to apply the changes to the role. Users assigned to this role will now have access to the feature.

4. Available Non-Client Enquiries

Once the prerequisites and user access are in place, you can perform non-client checks through the following supported bureaus, each located in its respective section within the Non-Client feature:

Non-Client Feature	Description	Documentation
CreditInfo Credit Check	Credit inquiries on individuals who are not yet registered as clients in your system (in Namibia) through CreditInfo	CreditInfo Enquiry
Experian (Compuscan) Credit Check	Credit inquiries on individuals who are not yet registered as clients in your system (in South Africa) through Experian	Experian Enquiry
VeriCred Credit Check	Credit inquiries on individuals who are not yet registered as clients in your system (in South Africa) through VeriCred	VeriCred Enquiry
XDS Credit Check	Credit inquiries on individuals who are not yet registered as clients in your system (in South Africa) through XDS	XDS Enquiry