Client Statement of Account Report

1. Overview

The Statement of Account report generates a formal summary of a client's financial standing with your organization. You can produce either a summary statement showing the outstanding balance or a detailed statement listing all transactions within a specified period.

  • To access this report, navigate to Reporting > Client > Statement of Account.
  • Security permissions for this report can be configured under Role Setup > Reporting > Client Statement of Account Report.

Video tutorial

  • Learn More : For a visual guide, Watch the Video Link - MAXMONEY - Statment of Account Report

1.1. Regulatory Compliance (South Africa)

This report is designed to help credit providers comply with the requirements of the South African National Credit Act (NCA) No. 34 of 2005.

  • Section 108(1) of the NCA mandates that a credit provider must offer to deliver periodic statements of account to each consumer.
  • NCR Form 26 is the prescribed format for this statement as per Regulation 35.

The maximum period between issuing statements is as follows:

  • One month for most credit agreements.
  • Two months for an instalment agreement, lease, or secured loan.
  • Six months for a mortgage agreement.

A consumer and credit provider may agree to reduce the frequency, but the interval cannot exceed three months. A statement is not required if there has been no debit or credit activity on the account during the statement period.

2. Generating the Report

Use the available filters to generate a statement for a specific client and date range.

2.1. Filters and Selections

GENERAL

Create Spreadsheet: Select this checkbox to generate the statement in a spreadsheet format (XLSX) in addition to the primary format selected below.

  • File Format: Select the primary output format for the report. This is a required field.
  • PDF: Ideal for printing, emailing, or archiving.
  • HTML: Viewable directly in your web browser.

CLIENT

  • Client Search: Enter the client's Client No., First Name, Surname, Original Client Number, or ID Number, and click the Search button.
  • Client: Select the desired client from the drop-down list populated by your search.

TRANSACTION

  • Date Start: Enter the beginning date for the transaction history. This is a required field. The date format is dd/mm/yyyy.
  • Date End: Enter the ending date for the transaction history. This is a required field. The date format is dd/mm/yyyy.

2.2. Executing the Report

After configuring your filters, use the following buttons:

  • Finish: Click to generate the report based on your selections.
  • Cancel: Click to discard your selections and cancel the request.

3. Accessing the Report

3.1. Output Format

Once generated, the report can be viewed, printed, or emailed.

  • Click the hyperlink "PDF / HTML : Detailed Client Statement of Account Report" to open the statement.
  • PDF: Can be easily printed, saved, or attached to an email.
  • HTML: Opens directly in your browser. This version can also be saved or printed to PDF.

3.2. Emailing the Report

The report can be emailed directly to a user. The following system configurations are required:

  • The user's email address must be entered in their user profile under Setup > Security > Users.
  • The user must be linked to a Cash Box for email via Setup > Branches > Cash Box.

4. Understanding the Statement

The Statement of Account is divided into several sections, providing a comprehensive view of the client's account.

For more information, follow this link5. Navigating the Report Output

From the generated statement screen, the following navigation buttons are available:

  • Back to Filter Option: Click to return to the report filter selection screen to modify your criteria or generate a new statement.
  • Email Report: Click to email the generated report to the logged-in user (requires setup as described in section 3.2).

MAXMONEY Developed by MYCOMAX MICROFINANCE SOLUTIONS. Novamesh 18/06/2026